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Model problems

Output looks wrong

SymptomLikely causeFix
Model completes text instead of answeringBase (non-instruct) modelUse an instruct/chat variant (Chat models)
Repeated loops / gibberishQuantization too small or repeat penaltyTry Q5/Q8 of the same model
Ignoring instructions in long chatsContext overflow — early turns droppedLarger context or shorter history (Context and memory)
Thinking mixed into answersReasoning template behaviorCheck the model card; template-specific parsing planned (Reasoning)

Capability surprises

Badges are inferred — a model may be tagged Tools/Vision on the Hub but still fail locally when the runtime or template lacks support. The disclaimer: Capabilities.

  • Tool calls never emitted → model/template lacks tool training: Tool use.
  • Image input ignored → projector file missing: Vision.
  • 404 calling an embedding model → load it first: Embeddings.

Template mismatches

Symptoms: strange tokens (<|im_start|>) visible in output, or answers starting mid-sentence. The model's chat template must match what the runtime applies. If the model card states a template the runtime does not support, that model may not work correctly in this build — check Model problems in runtime.

Model loaded but "wrong model" answers

Two models with the same name from different publishers exist. Verify the exact publisher/model id from botconnector ps --json.

Escalation

Include doctor --json, model id, quantization, backend and logs (Troubleshooting).